- The buyer at any time can return the entire inventory that has retained its original presentation.
- Returns are at the buyer's expense.
- Return shipping is at the buyer's expense.
- Claims about damaged goods are accepted within 2 days from the date of delivery by notifying the manager if there is a photo and an act drawn up in any form.
- Claims for goods with factory defects - without time limit.
- Claims for damaged goods sent through the delivery service are accepted only if there is an act drawn up by a representative of the delivery service.
- The goods must be packed for transportation (export from the point of sale) and counted + a return document has been created that has been previously transferred to the seller.
- Corrections in the documents are carried out only after the completed act with the signature and seal of the client, as well as a photo of the damaged goods with a label in three angles.